We are pleased to offer reliable and efficient shipping services for in-stock tile products across the United States. Here's an overview of our shipping policy:
Order Processing: Once your order is placed and payment is confirmed, our team will process it within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods: We offer a range of shipping options to accommodate your preferences. Standard Ground Shipping is available for all orders, while expedited shipping may be selected depending on the in stock availability of the selection.
Shipping Times: Shipping times vary based on your delivery location and the chosen shipping method. Standard Ground Shipping typically takes 14-45 business days for delivery. Expedited shipping options will expedite the delivery according to the selected timeframe.
Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected during checkout. Shipping charges will be clearly displayed before you complete your purchase.
Order Tracking: Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the expected delivery date.
Shipping Restrictions: Currently, we only offer shipping within the contiguous United States. Unfortunately, we do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
Delivery Considerations: For successful delivery, please provide accurate shipping information, including a valid street address and contact details. Please ensure someone is available to receive the shipment, as a signature may be required for certain orders.
Damaged or Lost Items: In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure you receive a satisfactory resolution.
We are committed to providing a seamless shipping experience for our customers and will make every effort to ensure your in-stock tile products arrive safely and promptly. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer service team for assistance.
